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Before installing or upgrading PlanSwift, please close any running Microsoft Office applications (Excel, Outlook, etc.) and disable your virus scanner for the duration of the installation. Also, be sure your computer meets or exceeds our current PlanSwift System Requirements.

You must be a local (Windows) administrator to install or update PlanSwift.

The process shown below works with PlanSwift 10.2 and higher.

Check for Available Updates

Installing PlanSwift updates is simple and fast, just follow the steps below:

  • Open the PlanSwift Tab

PlanSwift Tab highlighting the Check for Upgrades button.png

  • Click the Check for Updates button

The Automatic Update screen opens...

PlanSwift Automatic Updates dialog box.png

  • Click Next and PlanSwift automatically checks for updates.

No Updates Available

If there are no updates available for your license you see the following message:

PlanSwift dialog box showing no updates available.png

  • Click Finish to close the Automatic Update dialog box.

Updates Available

If there are updates for your version/license, you are shown what updates need to be installed...

PlanSwift dialog box showing available updates.png

  • Click Next to download the available updates to your computer.

If you see a message asking you to check your internet connection, and you know you have an internet connection, your computer may be blocking PlanSwift from phoning home.

PlanSwift network connection error message.png

You can check to see if there is a newer version of PlanSwift available for your license.

When the updates are downloaded, you'll see the following screen:

PlanSwift ready to install updates.png

  • Click Next

The PlanSwift Setup utility launches and starts installing the update(s).

  • You may be prompted by User Account Control to permit the installer, click Yes if prompted

Windows User Account Control dialog box.png

When the update is complete, you'll see the following screen:

PlanSwift installation complete dialog box.png

  • Leave the Launch PlanSwift checkbox checked and click Finish to complete the installation process and launch PlanSwift

When PlanSwift opens after an update, you'll see the "Welcome to PlanSwift" screen so you can activate the update.

PlanSwift Welcome screen showing fields to enter e-mail address and password.png

Activate by entering your Email Address and Password. (the same ones you use for My Account).

click here to view the previous article Upgrading Your Software Frequently Asked Questions about Licensing click here to view the next article

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