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Issue

You’ve undocked one or more windows or tabs in PlanSwift and then they disappear!

Resolution

When working with any window in PlanSwift it will default to the last location it was open. If you have multiple monitors you may have noticed that if you drag PlanSwift to screen A and close it, it will always open to screen A. The same thing happens with undocked windows. Once you have closed the undocked window, when you go to undock a new window it will try to go to that same location. Sometimes with multiple monitors, this will result in 'disappearing windows' where you may see a flash of the window undocking, and then it no longer shows on the screen or in PlanSwift. This is due to a miscommunication of trying to send the window to where it last was and goes to a 'phantom monitor'.

To restore a window that is not visible with your current monitor layout,

  • Immediately after undocking a window/tab, and before selecting any other window, press Alt+Spacebar on your keyboard to open the Window's context menu. This context menu will be at the edge of one of your screens.
  • Click Move. (or press Control+M)
  • Using the arrow buttons on your keyboard, move the "disappearing" window in the direction of a visible monitor's screen.
  • Once it is visible, close the undocked Window/Tab (to save it's new position/location)

When you undock that window/tab again, it open in its new "remembered" position/location. If you work with several undocked tabs, you may have to do this for more than one 'level' of undocked tabs.

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For internal components of the interface such as the Pages. Bookmarks sidebars you cannot invoke the Windows context menu to "Move" a "lost" component back onto a visible monitor. You'll need to reset the toolbar/tab by right-clicking it and selecting Reset Layout. This bring all the sidebars to the left side 'body' of PlanSwift.

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