Welcome to our new, ConstructConnect help system, your gateway to all things related to our products including User Guides, Release Notes, Frequently Asked Questions, Downloads, Training Materials, Events and more. We realized that having our product documentation in several disconnected systems was confusing and awkward and wanted to provide a better user experience for you, our loyal customers and for our potential new customers.

Let’s take a look at several of the key features of the new site!

• New Navigation Shortcuts
• New Landing Page
• A Better User Experience
• Your One-Stop Hub for Resources
• Coming Soon
• Tell Us What You Think

A Sleek New Toolbar for Quick Navigation

At the top of the help site, you’ll notice a new toolbar. This handy feature lets you jump straight to important sections like:

• Frequently Asked Questions
• Release Notes for the latest updates
• Training Videos for learning tips and tricks

Think of the toolbar as a shortcut to the sections you’ll use most often. It’s all about saving you clicks and time.

A Fresh Landing Page for Easy Browsing

When you visit the site, you'll land on a shiny new homepage. From here, you can choose the specific product you need help with. Plus, there are three main options that span all products:

• Latest Product News and Releases
• Frequently Asked Questions
• Accounts and Licenses

The best part? The search bar on the landing page lets you search across all product categories. If you're unsure where to start, this feature will point you in the right direction.

A Better User Experience

Smart Search and Organized Content

The search functionality has been upgraded to make finding what you need even simpler. Here’s how it works:

• If you’re viewing a specific section or category, searches will only show results from that area.
• Need to broaden your search? Just click the “ConstructConnect Help” button in the top left to search the entire site.

This design makes narrowing down or expanding your results as easy as a single click.

Explore Topics with a New Table of Contents

When you are viewing a section or category (vs. an article/topic), you’ll find a handy Table of Contents on the right, where you can browse all the categories to see what inside.

Tags and Related Topics for Targeted Help

When you are viewing an article, you'll see its Tags and Related Topics (system generated) on the right.

Breadcrumbs

You can always tell exactly where you are in the knowledgebase by checking out the breadcrumbs immediately below the toolbar.

A One-Stop Hub for Key Resources

We’ve centralize key resources so they’re easy to access.

Release/Reveal Notes

Stay up to date with all our product improvements! The new help site features a collection of Release and Reveal Notes in one spot.

You’ll find historical product Release/Reveal Notes under each product’s Section.

Frequently Asked Questions

The updated FAQs by Product article quickly connects you with answers to common questions for your product. Use tags to filter and narrow results for the product you’re troubleshooting.

We’ve also included a comprehensive construction terms Glossary under FAQs!

Video Library

Want to improve your skills? The site now features a library of training videos sorted by product. These videos are perfect for learning new tips and features at your own pace.

Events

Check out our Events section to discover classroom training, webinars, and other upcoming opportunities to enhance your product knowledge.

Coming Soon:

• Documentation for QuoteSoft to expand product coverage
• Additional Tagging to make searches and related topics more accurate
• Accessibility improvements like ALT text to make the site more user-friendly
• Previous/Next Article links for Platform Apps, PlanSwift, QuoteSoft Duct and Pipe, and CCTO

Feedback

At the bottom of articles, you'll find Previous/Next links (for user guide articles) and Related Articles that are curated by the author. You’ll also find the tags applied to this article (click one to run a search on that Tag!), and rating links to let us know what you think - please take the opportunity to let us know how well our content meets your needs.

Also, if you notice anything wrong with any content or have suggestions for improving our knowledgebase in any way, please drop us a line at knowledge@constructconnect.com - we’d love to hear from you.